How do I make a reservation?

You can either make a booking directly on this website, or you can call our office at (605) 574-1870 and a receptionist will be glad to help you.

Is booking online safe? 

We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database. It will only be accessible by those authorized with special rights to such systems. They are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Why should I rent a vacation home over a hotel room? 
Our vacation homes are stocked in such a way you feel like you are coming “home” to your “vacation home” rather than returning to a small hotel. These homes have full kitchens, some have hot tubs and laundry facilities. You will enjoy a full-service home while you are on vacation rather than a small, cramped hotel room.

How do I access the property when I arrive?
Guests are given a code for the coded deadbolt on the door

Does the property have an electronic entrance?
Yes, all of our properties have electronic entry.

Do you offer early check-in and how can I request this?
We are happy to accommodate early check ins as long as the home is ready. Please contact us a week or less, prior to your stay to request an early check in.

Do you offer late check-out and how can I request this?
We are happy to accommodate late check outs as long as the home is ready. Please contact us to request a late check out.

Are linens, towels, and other common toiletries provided?

Rushmore Vacation Rentals provides guests with the following:
Toilet paper

Paper towels

Trash can liners and garbage bags 

Linens and 1 towel for each person the home sleeps

Hot tub towels (if the home has a hot tub)

Kitchen stocked with plates, silverware, cups, baking dishes, etc. (enough for the amount the home sleeps)

Basic seasonings (salt & pepper)

Propane for BBQ grill

Dish soap

Hand soap

Dishwasher soap

Laundry detergent

Washers and dryers are free for guests use
Buckhorn Lookout does not have a washer and dryer, all other’s do

Is the kitchen is fully equipped?
Yes, the kitchens are fully equipped at all homes except two. The Lariat Bunkhouse has everything except an oven. Buckhorn Lookout does not have a full kitchen. It does have a coffee maker, some dishes, cups, and a microwave. 

Do you allow pets and what arrangements are necessary to bring pets?
Pets are only allowed at homes that are stated as pet friendly with prior approval and an additional fee.

What are your regular office hours and how can I contact you or your team?
9:00 am – 5:00 pm MST Monday -Friday

How can I contact your team after hours as a current guest with emergencies?
Current guests are given a separate extension during their stay to use for after hour emergencies.

What is your cancellation policy?
Cancellations made 60 days or more in advance of the check in date will receive a full refund minus a 5% or $50.00 fee, whichever is greater. The same applies if a guest cancels within the 60 days as long as the home can be re-rented for some or all of the dates cancelled. If a home is not re-rented, the guest will lose their first half of payment. Refunds can not be offered 14 days or less before the check in dates.

Do you have any handicap accessible properties?
Yes, please contact us for more information

What internet access is available?
All homes have internet at the homes which is free for guests to use

What should I do in the event something is damaged in the property?
Please contact us immediately if damage has occurred. All guests are given a damage protection insurance policy so likely all damages will be covered.

What are the basic house rules?
No smoking

No pets allowed unless prior approval was given

Never leave fires unattended with homes that have fire pits and fireplaces

No open fires except in designated fire pit area if the home has one.

Place garbage bags in the appropriate outdoor garbage container upon leaving

Please do not charge movies or additional items to the TV services

Please be considerate of your neighbors and the environment

No reckless driving on the roads and no travel is allowed off the roads, including the yards/lawns

Please make note of the occupancy limit. (If the maximum number is broken, RVR has the right to ask you to leave immediately with no refund).

Please call if any problems arise

How far is the property from the airport?
The Rapid City Regional Airport is about 45 minutes to an hour from most of our homes.

Is daily housekeeping is available?
No, daily housekeeping is not available.

Can I host a party or event?
No, event hosting is not allowed.

How can I receive support before, during and after my stay?

Call, text, or email us 

Additional Information:

Check in is at 4PM

Check out is at 10AM

Half of the total is taken at the time of reservation

The second half is automatically processed 14 days prior to reservation

No refundable deposits are taken